Make it Count: Team Member version

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Mandatory

Counter Excellence

Pharmacy Excellence

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OTC

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Population Health

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Make it Count: Team Member version 15 Min

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Make it Count: Team Member version

15 Min

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Make it Count: Team Member version

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15 minute module

make itcount

Putting customers first in every interaction

Learning Objectives

Understand recent research about how customer behaviour is changing
Have a greater appreciation of customer-first service and the potential business benefits
Be equipped to support your team to sell well and deliver the best service

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Produced by Bayer Consumer Health working together with CIG Healthcare Partnership. © CIG Healthcare Partnership 2020.

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#Customer care #Team training #Consultation skills #Retail skills #Bayer #Communication skills #Sponsored #Pharmacy education #Clinical skills #Leadership skills

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Numark is part of The Pharmacy Network, a digital system developed and operated by Communications International Group, the UK’s largest provider of pharmacy learning content and publisher of magazines including Pharmacy Magazine, Training Matters, P3 Pharmacy and Independent Pharmacist.

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Clinical OTC Practice Population health

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The largest, most experienced publisher in the UK pharmacy sector

Numark is part of The Pharmacy Network, a digital system developed and operated by Communications International Group, the UK’s largest provider of pharmacy learning content and publisher of magazines including Pharmacy Magazine, Training Matters, P3 Pharmacy and Independent Pharmacist.

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